communication

Communication is an essential workplace skill. We spend 70% of our working lives in conversation - talking, on the telephone, in meetings and at conferences. This means that improving communication skills improves personal performance across the board!

We design programmes that enable participants to develop their communication skills through completing challenging indoor and outdoor exercises, applying theory, taking part in facilitated reviews and giving and receiving honest feedback. Communication skills programmes at Log Heights are individually designed to ensure integration of relevant business knowledge and practices and maximise the transfer of learning.

Communication skills programmes enable participants to:

• Develop personal communication skills including facilitating decision making, managing conflict, coaching, and presenting
• Appreciate the importance of active listening
• Understand that the communication process includes understanding of thoughts, feelings and values
• Identify and remove barriers to communication
• Adapt to different personalities and styles of communication
• Practise communicating in team situations, providing opportunities to experiment with new behaviours and techniques
• Give and receive focused personal feedback
• Outline plans for developing personal communication skills in the workplace